Offline Mode

  • online/offline feature image

Introduction

Shopwave functions with the same speed and efficiency even if you have lost your internet connection.

The Red Bar

You may notice a red bar at the top of the screen. This indicates that you are in offline mode. When the connection is restored this will disappear.

Unavailable Features

You may notice certain features that you cannot access whilst in offline mode. Loyalty for example is disabled as the app is unable to look up your customer's details and how many points they have accumulated.

Waiting to Sync

In your basket history, accessible by going to Settings > Baskets you will notice that whilst offline your baskets are unable to be uploaded to your dashboard. This means that your reporting may not be accurate if you have made transactions whilst offline.

Successful Sync

The Shopwave app stores these baskets locally and intelligently uploads them when the connection is restored.

Your point of sale remains operational with or without a connection.

Feature Video

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